Contact us

Last updated:

We're a small team and we read every message. Write to us about the apps, a purchase, your account or your privacy.

Email

installngo.official@gmail.com

We reply within 2 working days.

Based in

Pollachi, Tamil Nadu, India

Follow

Instagram · YouTube

Help with a purchase

Please include the email you signed in with, the charm or pack you bought, and the payment date. If you have the Razorpay payment id (it starts with pay_) or a screenshot of the receipt, add that too. Never send us your card number, UPI PIN or passwords.

Before writing, you can try Settings → Purchases → Check for purchases in Danglio. It picks up purchases that haven't shown yet.

Grievance officer

For complaints about the apps, a purchase or how we handle your personal data, contact our grievance officer:

Prabaharan Krishnakumar (K Prabaharan)
installngo, Pollachi, Tamil Nadu, India
installngo.official@gmail.com (subject: Grievance)

We acknowledge complaints within 48 hours and aim to resolve them within 15 days.

Who runs installngo

installngo is run by Prabaharan Krishnakumar (K Prabaharan), trading as installngo, an individual business based in Pollachi, Tamil Nadu, India.